What's new in RunTight. The biggest recent releases come first, then every update, month by month.
You can now choose which cards appear on your dashboard. Select Customize at the top of the dashboard to hide cards, bring them back, or restore the default view. Your choices follow you across devices and only change your own dashboard in this workspace.
Your request portal now has its own QR code, in Settings under Public Request Portal. It opens the report form without picking a machine or room, for problems that have no equipment label, like a leaking sink or a light that's out. Print it as a sticker or a large card, the same sizes as your equipment labels, or download it to use in your own signs. With the portal on, the QR code you download from an equipment page now opens the report form too, just like its printed label.
When you open a job from My WOs on your phone, you now see its description, so you know what was reported before you head out. You can also read and add comments right there.
You can now find a catalog part by name, number, or location on your phone, see available stock, and record the quantity used without leaving the work order.
Finished trying RunTight out, or want to redo your setup from scratch? Admins can now empty their workspace themselves from Settings → Workspace → Start fresh. You see exactly what will be deleted, can download a full export first, and confirm by typing your workspace name. Your equipment, PM schedules, work orders, parts, vendors, purchase orders, photos and history are removed. Your team, plan, settings, failure codes, shifts and custom fields stay, and setup opens so you can add your real equipment. Every admin gets an email when it's done.
The Organization tab in Settings is now called Workspace, to match the name we use everywhere else. Everything on it is where it was, and saved links to it still work.
We published new versions of the Terms of Service and the Privacy Policy, dated November 8, 2026. RunTight is now provided by RunTight LLC, a Florida company, and Florida law governs the Terms. Your plan, your price and how we handle your data have not changed.
You can now use the maintenance job planning guide to check the scope, parts, people, access, and acceptance criteria before committing a planned repair to your schedule.
You can now see which webhook events weren't delivered, under Settings → Webhooks → View log. Each one shows the event, when it happened, how many times we tried, and why your endpoint didn't get it, including events that weren't sent because the webhook was paused. Fix the endpoint and use Send test to confirm it works.
Checking and importing a large equipment, PM schedule or parts CSV is now much faster. You still see every row that will be skipped, with its row number and the reason.
Setup no longer shows a greyed-out "Load sample data" choice. It now goes straight from your operation size to adding your equipment. In Settings → Workspace, "Restart Setup Wizard" is now "Review setup", and it says plainly that reviewing your setup doesn't empty your workspace or delete anything.
The Equipment page and Reports now include all of your equipment, work orders and PM schedules, even in workspaces with more than 1,000 of them. Reports count overdue work by your workspace's time zone, and show an error you can retry instead of an empty report when they can't load.
Completing a work order no longer replaces newer notes, checklist changes, or photos saved by someone else. If the work order changed, your unsaved details stay on this device while you review the saved version. Completion waits until your photos finish uploading, and finished uploads keep photo changes made while they were uploading.
Recovering unsaved notes no longer replaces a newer vendor when your earlier vendor cost was already saved. Completing a work order now waits for a save already in progress in this tab. A late response after you leave no longer clears changes made after you reopen the work order. Photo changes made while saving now keep photos added by someone else.
Your unsaved vendor name, linked vendor and cost are now recovered when you refresh a work order in the same tab. If the saved work order changed, you can review your earlier vendor details before choosing which version to keep.
Follow-up fixes to the work order save warning and to keyboard use across the app.
A set of smaller fixes across meters, work orders and setup forms.
If your notes, checklist, time or photos on a work order can't be saved, for example because your signal drops, the work order now tells you and gives you a Try again button. Before, the changes stayed on your screen with no sign that nobody else could see them yet.
A round of fixes so RunTight works as well from the keyboard, with a screen reader, and on a phone as it does with a mouse.
If your billing period can't be loaded in Settings → Billing, you now see a message and a Try again button instead of the monthly/yearly switch quietly disappearing.
Admins and planners now see open breakdown jobs nobody is assigned to in the notification bell, including requests from your request portal or request email address. Each one stays there until someone is assigned or work on it starts, however many other notifications arrive. When more than ten are waiting, the bell links to the full list.
Tapping a meter under Readings Due on My WOs now opens that meter ready for a new reading, instead of the equipment page. On an equipment page, each active meter has a Log Reading button, and Manage Meters shows only that equipment's meters. When you set up a usage-based PM for equipment that has no meter yet, the form now links you to add one.
When you create or edit a PM schedule, each checklist step now takes one compact row, so you can see a whole checklist without scrolling. On a phone, tap Reorder to move steps up or down. Only optional steps carry a badge, since steps are required unless you untick Required when you add them.
You'll see our new logo, two sails over a chain, in the app, on your browser tab, on your phone's home screen and in our emails. Nothing else changes. If your home screen still shows the old icon, remove RunTight and add it again.
When a request arrives without equipment, for example from your request portal, you can now add it from the work order page: Add equipment, pick the machine, Save. The job then shows in that equipment's history and costs. You can also change the equipment if the wrong one was picked. Each change is noted in the work order's history. PM jobs keep the equipment from their schedule.
If you ask to join your company's existing workspace when you sign up, your dashboard now shows that the request is waiting for approval instead of sending you into setup. Setting up your own workspace first could stop the request from going through. If you change your mind, you can withdraw the request right there and set up a separate workspace instead.
If you told us during setup that other people work with you, the dashboard now suggests inviting them once your first job is done, and stops once you send an invitation or someone joins. Invite your team opens the invite form straight away, and Not now hides the suggestion.
In a new workspace's first two weeks, the dashboard now shows a plain summary of jobs open, overdue, and due and done over the past week, instead of completion rates that read as failing after only a job or two. Completion rates appear once there is enough work to measure. The menu keeps pages most new shops don't need yet, such as Meters, Purchase Orders, Vendors, Activity and Import, under More, one tap away.
When you finish guided setup, the last screen now names the machine your first PM belongs to and lets you start that job straight away, add your other machines, or invite your team. When you mark a job done on My WOs, you now see which machine it was logged on and when it is next due, with a link to that machine's history.
Everyone on your team can now turn on push notifications: click your name at the top of any page and use Push Notifications on Your account. Turn them on on your phone and your computer and you get them on both; before, turning them on in one place quietly stopped them in the other. Send a test and check each device to confirm alerts appear.
When a technician taps a job in an email, a notification or History, it now opens in My WOs, the phone view with the buttons they can actually use. View full details still opens the complete record.
The work-order article now explains how to record a correction on a job after it has been reviewed: add a comment on the work order, and open a new work order if more work is needed.
Click your name at the top of any page to see your profile, change your password, and choose whether optional analytics run in this browser. This page is open to everyone on your team, not only admins, and Settings links to it from Profile. If you use dark mode, Your account and the equipment page you open by scanning a QR label are now dark too, instead of switching to light.
Once a supervisor has reviewed a completed job, only an admin, planner or supervisor can change it, so the record they signed off on stays the same. A skipped job can now be reopened by an admin, planner or supervisor, or by the person who skipped it. Technicians can still add parts they picked up with a price, and change the price of parts they added themselves.
An equipment page is now shorter and easier to scan, especially on a phone. History Report and Edit are side by side at the top, and Decommission and Delete are under the ••• button, so they are harder to tap by accident. The details show only what you have filled in, with one line listing anything still empty and an Add details link. The status, criticality and category tags now look alike.
On a phone, the bar at the bottom of a work order is now one row: Complete (or Start) and More. Hold, Skip, Issue and Reassign are under More, so you see more of the checklist while you work. Tapping Complete now asks when the work was done, then Mark done finishes it, so a stray tap no longer closes the job. This works on My WOs too, so a repair you log the next day gets the right date. If required checklist items are still open, tap Show me to jump to the first one. Removed a photo by mistake? Tap Undo to put it back. Reassign no longer saves the moment you pick a name: you pick, see who will be emailed, then tap Reassign. Time spent, failure code and photos are now saved as you go, like your checklist and notes, so leaving the page or losing signal no longer loses them. If the work order changed while you were away, you choose whether to use your earlier changes.
You can now change your password while signed in: click your name at the top of any page, then use Change password. Enter your current password and your new one twice. We also sign you out on your other phones and browsers and email you that your password changed, so you'd know if it wasn't you.
Work order, digest, preview, welcome and invitation emails now all look the same: centered, with the RunTight logo at the top, one style of button and a footer. Every email also comes with a plain-text version, so it reads properly in text-only mail apps.
You can now close the loop from your own tools: a form, spreadsheet or Zapier step can start, complete, hold or skip a work order, reassign it, or add a note, not just create it. Each change shows in the work order's history and follows the same rules as the app, and completing a PM work order moves its schedule on just as it does in the app.
Your daily, weekly or monthly maintenance digest now lists your oldest overdue jobs and the PMs coming up in the next 7 days, each with a link straight to it. The subject line says how many are overdue and coming up, so you can see what needs doing before you open the email.
If you're the only person in your workspace, PMs with no one assigned are now assigned to you when they come due, so you get the usual new work order email and phone alert instead of finding them later as overdue. You can turn those emails off with Work order assignments under Settings, Notifications. Nothing changes for workspaces with two or more people.
You can now leave a mobile work order or refresh its page and return to the running timer in the same browser tab. Stop adds the elapsed minutes once, and completing the job stops and saves the timer automatically. Keep the tab open until you stop the timer to save your minutes.
Completing a work order from its full details now keeps the saved result open. You can now choose Open equipment to return to its equipment, or Back to Work Orders to choose another job.
Creating a work order now opens its details, so you can continue working on it immediately. On an equipment page, maintenance history and costs no longer look empty when they cannot be loaded: you can now retry from a clear error message.
Scanning a machine's QR label in the app now opens a card showing every PM due on that machine. Tap Mark done, choose whether you did it today, yesterday or on an earlier date, tick any required steps, and save. Technicians can mark an unassigned PM done, and it becomes theirs, or tap Take this job on it in My Work. PMs with a linked meter open the job so you can record the reading before completing it. When you complete a work order on the desktop or your phone, you can now also choose the day the work was done.
When a scheduled PM came due again before the last one was done, the old one stayed open, so a monthly PM missed for six months showed as six overdue work orders. Now, when the next one is created, the one just before it stays open so you can still mark it done, and anything older that nobody has worked on is marked Skipped with the reason "Not done before the next scheduled copy came due". Your overdue list shows at most two work orders per schedule, each miss still counts against PM compliance, and you can reopen a skipped one if it was actually done. Work orders someone has started, put on hold, or recorded steps, notes, photos, time, a signature, parts, comments or downtime on are never skipped.
If you're an admin, you can now stop overdue meter reading emails for every admin in your workspace at once: uncheck Send overdue meter reading emails under Settings → Workspace and save. Each admin can still turn them off just for themselves under Settings → Notifications, and the Meters page still shows every overdue meter. Turn them back on and you get one email about any meter that is still overdue.
If you're an admin, you get an email when a meter goes past its reading interval without a new reading. That email no longer comes back every morning listing every overdue meter: each missed reading is emailed once, and a meter is listed again only if its next reading is missed too. You can now also turn these emails off for yourself by unchecking Overdue meter readings under Settings → Notifications. The Meters page still shows every overdue meter.
A handful of small fixes to settings, equipment and the terms screen.
Low stock alert emails now fit a phone screen: each part number sits under the part's name instead of breaking across lines, and the column headings stay on one line. The subject line also reads correctly when a single part needs reordering.
Your team can now send more maintenance requests through your request portal when everyone shares one network. A busy moment no longer shows "Organization not found"; instead, the page says it is busy and gives you a Try again button.
After you change your password, RunTight now takes you straight to the sign-in page and tells you to sign in with your new password. Before, the page showed an error saying your account could not be verified.
Large card labels (Equipment › Print Labels) now print on whatever paper your printer uses, so they fit A4 as well as US Letter. The sticker-sheet option is still sized for US Letter Avery 5163 sheets.
When you drag a work order to another column on the Board or another day on the Calendar, it now stays put on the page. Before, the drop could also open the work order, sometimes on top of the hold reason box.
On a phone, you can now press and hold a work order on the Calendar to move it to another day, or on the Board to move it to another column. Before, pressing and holding did not pick the work order up, and on iPhone it opened the link menu instead. A quick tap still opens the work order, and swiping over the Board scrolls the page.
Adding RunTight to your iPhone's home screen no longer shows just an R on affected Safari versions. If you already have the letter icon, remove it and add RunTight again to see the logo.
Requests from your request portal, from email-in, and created through the API without a due date are now due today in your workspace's time zone. Before, a request sent on a morning in New Zealand or Australia could be dated the day before and show as Overdue the moment it arrived.
When you finish setup with a PM that starts on a later date, the button now opens that schedule instead of the dashboard. If you run setup again on equipment that already has an open job, that job now shows its own due date (or that it's done) instead of always saying "Due today".
Average repair time (MTTR) on your dashboard and in Reports, and the slow-repair check in each machine's health score, now use the minutes logged on a job. A job started in the afternoon and closed the next morning no longer counts as an overnight repair. Jobs with no time logged still use the time from Start to Done, which the job page now labels "Start to finish".
Signing up now asks you to accept the Terms of Service once, on the last step before your workspace is created, instead of on both screens. On a phone, the analytics notice no longer hides the Get Started Free button: you can scroll the button above it.
After you create your workspace, you now go straight to guided setup, where you add your first equipment and PM schedule. Before, you could land on an empty dashboard instead. If you sign in later before adding anything, guided setup opens for you.
Turning on notifications no longer leaves you waiting indefinitely when your browser doesn't finish setup. You now get an explanation and can try again.
If you complete a work order from its page while the timer is still running, the timed minutes are now added to Time Spent instead of being lost, and the timer stops.
If you turn off Plan & billing alerts in Settings > Notifications, you no longer get the email a few days before your plan preview ends, or the one when it ends. Your workspace still moves to the Free plan as usual.
The notifications list no longer runs off the left edge of your phone screen. It now opens full width under the top bar. Overdue and assigned work orders also show which equipment they are for, so two jobs with the same name, like one kitchen inspection for each oven, no longer look like the same notification twice.
Signing out on your phone no longer signs you out of RunTight on your computer or tablet too. Sign out now ends only the session on the device you tapped it on. Changing your password still signs you out everywhere else.
You no longer have to wait for a greyed-out button on the sign-in, sign-up or password reset page. Tap it right away, and the page finishes its quick security check before signing you in. If the check is slow, the page says so. If it can't finish, you see why and a Try again link. Asking for a password reset link now tells you if the request didn't go through, instead of saying the email was sent, and asking a second time works.
Finishing a job on My WOs that is linked to a meter now asks for the current reading before Mark done, the same as the full work order page. Meter-based PMs then count from the reading your tech just took. Add Photo on a work order, and the photo on Request a Fix, now let you take a picture or choose one already on your phone.
You can now open a password reset email on a different device or browser from the one you asked on, such as your phone's mail app, and go straight to choosing a new password. Before, the link showed "Link Expired". The reset email itself is clearer too, with a button and a backup link.
A PM set to both a time interval and a meter now creates one work order when either one comes due, then starts both counts again from there. Before, the time and the meter each kept their own count, so a busy machine could get the same PM twice a few days apart.
When you draw on a work order photo from a phone, Save now sits next to Cancel at the top of the screen, with the pens, colors, undo and clear on their own row below. Before, Save was pushed off the edge of narrow screens.
A work order's activity history no longer misses changes. Creating a job, changing its status, approving, reviewing, reassigning, snoozing and recording a meter reading now always appear in its history.
Two changes that affect everyone's schedule now need an admin, planner or supervisor, and stopping downtime no longer depends on who the job is assigned to.
Saving a purchase order, a new PM schedule or a part's stock count no longer leaves part of it behind when something fails. A purchase order is saved with all its lines, a new PM's first work order comes with its planned parts and next due date, and a stock change always appears in the part's inventory history. If a save fails, you now see why and nothing is half-saved.
Calendar subscriptions now read larger schedules in full within supported limits, including existing PM work orders that prevent duplicate events. If a complete refresh cannot be produced, the feed returns an error instead of silently omitting events.
Clone Schedule and Deactivate Schedule no longer squeeze together on narrow phones. The buttons stack so their labels stay readable, including while an action is running.
Adding equipment no longer leaves the save button busy after an unexpected failure. If a signature cannot be saved, you see an error and your drawing stays available to retry.
Equipment details no longer leave awkward gaps between action buttons on phones. PM schedule names, details, and next due dates stay readable in a compact layout.
The work-order guide now explains how status, approval, and supervisor review differ, and how to record labor, parts used, and unused returns. It also clarifies which records to keep when simplifying your forms.
Part returns now require a whole quantity within the amount remaining. If a return cannot be saved, your entry stays in place with an explanation. Part-editing controls also follow your work-order permissions.
You can now identify the return quantity and Return part action beside each part on a work order. The controls have part-specific accessible names and more room on phones.
Help & Guides now distinguishes mobile and desktop steps, explains which roles and plans can use each feature, and shows current mobile and Parts screens. The instructions also clarify deleting versus deactivating parts, mobile timer behavior, QR scanning, and report exports.
Photos uploaded for requests you never save are cleared after seven days; upload them again if you return to an older draft. Public work-order links are unavailable while a workspace is paused and work again when it resumes. Shift assignments stay under your workspace admin's control.
Saved offline work no longer carries over to a new sign-in when its owner cannot be confirmed. Offline work saved with your current sign-in stays available. Older saved work with no recorded owner is cleared, including edits that have not synced, so reconnect before switching accounts whenever possible.
Recurring jobs no longer send assignment notifications to people who have left your workspace. Requests emailed at the same time now respect the hourly request limit.
Signing out stops reminders on that device. If an older calendar subscription needs a new link, copy your current calendar subscription URL from Settings.
If you set up shifts under Settings → Shifts, an unassigned preventive maintenance work order is meant to go to the crew on shift. It went to whoever was on shift in the middle of the night, which usually meant nobody, and overnight shifts were missed. Each one now goes to the earliest-starting shift that works on the day the PM is due and has someone on it.
A photo added on the Request a Fix page never reached the work order, and nothing told you. Photos now attach, so whoever takes the job sees what you saw, and a large photo from your phone camera is resized to fit first. If a photo can't upload, the page says so before anything is sent, so you can try again or send the request without it.
A photo added to a work order straight from a phone camera, without drawing on it, could be too large to upload and failed with a general error. It is now resized on your device before it uploads. On an equipment page, large photos are resized the same way, and a PDF or other file over 4.4 MB now tells you it is too large to upload, so you can try a smaller one.
When you finish setting up an invited account, you now see which workspace invited you, who sent the invitation and the role you'll have. If you weren't expecting a teammate's invitation, you can create your own workspace instead.
You can now open On this page on your phone or tablet and jump straight to a checklist, service interval, or other section. Article headers also put the category and reading time first, with publication and update dates on a separate line.
Photos added on a mobile work order now stay with the job after you reload or complete it. Your repair details no longer appear saved when a save fails.
You can now open the relevant maintenance research directly from our downtime and run-to-failure guides, downtime cost calculator, and maintenance budget calculator. Each link takes you to the statistic or comparison being discussed, with its source, period, and limitations.
You can now browse maintenance costs, downtime research, and workforce statistics from Resources → Maintenance Statistics. Each figure includes its source, date, and scope, plus a link and citation you can share. Download the statistics as a free CSV, or reuse a chart explaining why NIST’s cost estimates differ, without signing in.
You can now search the blog by topic or equipment, narrow results by category, and browse twelve articles at a time. Featured reads have their own section, so sorting the archive by newest or oldest follows publication dates.
Open What's new from the top bar to review the latest update, watch its demo, or read the full changelog. Close it whenever you're ready to get back to work.
You can now review and accept the Terms of Service when your workspace account needs an acceptance record. Open the documents, check the box, and continue where you left off.
You can now create your first maintenance job during setup and open its checklist right away, or choose a future first due date.
New workspaces now choose from three plans: Free, Team and Pro. If your workspace was created before September 29, 2026, your free plan doesn't change: you keep your founding terms, with the features and limits you have today.
We published version 2026-09-28 of the Terms of Service. The Pricing and payment section now describes the paid plans. If your account already exists, the new version applies to you from October 29, 2026; until then, the version you agreed to still applies. The Privacy Policy has not changed.
When you invite someone to your workspace, the email they get now says who invited them, which workspace it's for and the role you chose, in the same style as the rest of RunTight's emails.
Low-stock alerts and scheduled maintenance reports now only reach your inbox when there's something new to tell you.
Work Orders now has a Board view alongside Table and Calendar. Your work sits in Open, In Progress, On Hold and Completed columns, and you can drag a card to start it, put it on hold or resume it. Dropping a card on Completed opens the work order so you can fill in the completion details as usual. On the Calendar, you can now drag a work order to another day to change its due date, switch between month and week, and schedule overdue or undated work from the new Needs a date list. Moving a PM work order changes only that one; the schedule keeps its usual cadence.
You can now click Send test next to any webhook under Settings → Webhooks to send a sample event straight away, so Zapier, Make or n8n have something to map before your first real work order. Work order events now also include the equipment's name, tag and location, who the work is assigned to, who completed it, and a link back to the work order, so a Slack or email step can say which machine needs attention without any extra setup.
You can now keep RunTight in step with the equipment list and meter logs you already keep elsewhere, such as a spreadsheet or inspection form. The REST API can now look up equipment by asset tag, update its details, and record hour-meter or odometer readings. Readings follow the same rules as entering them in the app, meter-based PM schedules pick them up, and re-sending a reading never creates a duplicate. Critical is now accepted when creating equipment through the API.
Buying a part from an outside supplier for a single job no longer means creating it in your Parts list first. On any work order, click Add Part and search for the part; if it's not in your catalog, you can add it directly from your search with its quantity and cost. It's recorded on that work order and counted in its parts cost, but it doesn't touch your Parts list or stock levels.
Importing a spreadsheet that would take you past your plan's limit on equipment or PM schedules used to refuse the whole file, so you ended up with nothing imported. Now the rows that fit are brought in, and the import tells you how many are left and why, so you can start working with what you have right away. The rest of your file is still on your computer: make room and import it again, and nothing you already brought in is affected. Validate & Preview Import always shows you the full picture before you commit, even when your plan is already full.
A free log for tracking die life by hit count: what to check at every setup, weekly in-press inspections, and what to record at each reconditioning so you can see how much life a die has left. Download the Excel workbook or the printable PDF, or add the whole schedule to your account in one step.
A free preventive maintenance checklist for case packers, labelers, shrink tunnels, and conveyors, with daily, weekly, and monthly tasks. Download the Excel workbook or the printable PDF, or add the whole schedule to your account in one step.
Outbound webhooks are now sent within about a minute of each event, and failed deliveries retry automatically for up to 24 hours.
Subscribed calendars now include overdue work orders (shown on today's date until they're done) and upcoming preventive maintenance from your PM schedules, using your organization's timezone. The subscribe link appears once you save, so the link you copy always works.
When someone submits your public request portal or emails in a work order, your admins and planners now get an email with a link to the new work order. Email-in addresses now end in @getruntight.com — turn email-in on under Settings → Workspace, save, then copy your address.
Scheduled report emails are now titled for the frequency you chose (daily, weekly, or monthly), respect each person's Scheduled digest reports email preference, and calculate PM compliance the same way as your dashboard — preventive work completed on time — or say No PMs due when none were.
Share a star rating and optional comment from Dashboard, My Work, or the support panel. Choose Later to postpone the invitation. Each person controls their own feedback reminders.
Workspace admins can send a test email to their own inbox from Settings. Test attempts are limited to 3 per person and 10 across your workspace within a 10-minute window. If a limit is reached, a message explains when to try again.
Get clearer confirmation steps, request a fresh confirmation link, and finish workspace setup after signing in. Setup retries preserve your account and keep invitation links pointed at the workspace you were invited to join.
Search archived work orders by title, equipment, asset tag, or archive reason, and browse older results in pages. Restore an order directly from your search results while retaining its history.
Use Archive order to remove work orders from active lists while retaining their history. Find them under Archived orders and choose Restore order when needed.
Manage matching maintenance across units, enter readings in equipment order, and archive work orders you no longer need in active lists.
You can now email support@getruntight.com directly, and replying to any RunTight email reaches the same place.
If you're a technician, you can now comment on work orders that aren't assigned to you, for example to answer when a teammate @mentions you on their job. Before, those comments didn't post. If a comment ever can't be posted, you now see a message saying so, and your text stays in the box so you can try again.
Changing a teammate's role, deactivating or reactivating a teammate, and assigning shifts no longer fail. Saving your notification settings and turning on push notifications work again too.
Your selected template no longer gets lost when you finish signup in another browser. Start tracking parts now opens the parts importer, with instructions for using your downloaded workbook.
The Terms update notice no longer appears after you accept the current Terms. Dismissing it also keeps it hidden when you open RunTight on another device. Dismissing the notice does not accept the Terms.
Replies you send by email no longer repeat the earlier RunTight email in your support chat or conversation preview.
Asking the REST API for a page past the end of the work order or equipment list no longer causes a server error. You now get an empty page with the list's total, so a script that pages through a list while records are being archived finishes normally instead of failing.
When you edit a piece of equipment, the Asset Tag field now tells you if a tag is longer than 128 characters, has a tab or other hidden character in it, or starts with http:// or https://, instead of saving a tag your phone can't scan from its QR label. Equipment you create or update through the REST API follows the same rule. Sending a text field such as asset_tag as a number no longer causes a server error; you get a message that names the field instead.
When you type @ in a work order comment, the list of teammates now has a solid background, so the comments behind it no longer show through the names.
When you reopen a skipped work order, it now appears in that work order's history and in the Activity feed, with who reopened it and when.
Snoozing a preventive maintenance work order now lands on the date you expect, wherever you are. If the new date would reach the next scheduled occurrence of that PM, Snooze tells you and asks for an earlier date, so the next PM is no longer silently skipped. If someone else changed the due date while you were looking, you'll be asked to reload instead of overwriting their change.
The PM schedule you build in the setup wizard is now saved with your equipment. Teammates you invite there now get their invitation email, and you add each person's name next to their email. If an invite can't be sent, the wizard tells you who was missed so you can invite them from Settings → Team. Invitation links now show the invited email address for confirmation before your teammate chooses a password. If a different account is signed in, they are asked to sign out first.
When you tap Start Scanning, your browser now asks for camera access and the scanner opens. Before, it could say camera access was denied without ever asking. If the camera still can't start, the message now tells you why, such as another app using the camera.
If your browser translates RunTight into another language, pages such as Request a Fix no longer stop with an error while you use them.
You can now search, filter, and sort all your work orders, not just the page currently on screen. Next and Previous follow your selected view, and bulk selections stay on the current page. Use Refresh to pick up recent changes, or Export page to download the visible results.
As a technician, you can now return unused catalog parts from your assigned work orders without a missing-part error. Returned quantities are added back to stock.
If the parts on a work order fail to load on your phone, you can now retry instead of seeing an empty list. Parts already loaded stay visible, and changes wait until the list is up to date. Cost editing is available for unlisted parts; catalog parts continue to use the price in your Parts list.
When someone emailed a request to your workspace's email-in address from a mail app that sends formatted email, the work order could come through as one long run-together block, with the earlier messages they were replying to tacked on the end and stray characters scattered through it. Work orders created from email now keep the sender's line breaks and leave off the earlier messages quoted beneath their reply.
When a piece of equipment's calibration came due, or its warranty was within 30 days of ending, you got a work order to remind you. Once you completed it, put it on hold, skipped it or archived it, another one appeared the next morning. Each reminder now comes once. If you've set a calibration interval on the equipment, completing the calibration work order sets the next due date that many days after the day you completed it, so the next reminder arrives on schedule; skipping it moves the date to the next one on the schedule instead. Until then, the equipment keeps showing the calibration as due.
Once your 14-day Pro preview ended, the notice saying so stayed at the top of every page for good. It now shows for a week after the preview ends and then goes away. Separately, if you're not an admin and you reach a plan limit or a Pro feature, you can now ask your admin to upgrade in one click, and they get an email with your request.
The plan usage card under Settings → Billing counted archived equipment, archived PM schedules and deactivated people toward your limit, even though none of them count anywhere the limit is actually applied. If you archived equipment to get back under your limit, the card looked like it had done nothing. It now counts only active items, matches the Usage page, and shows your room the moment you archive something.
If RunTight is briefly unable to reach your data, uploading a photo, opening a shared link, accepting an invitation, starting a checkout, or using your API key could say that you were signed out, that you did not have permission, or that the item did not exist. Those moments now say the service is temporarily unavailable and invite you to try again, so you no longer go hunting for a missing record or a permission problem that was never there.
When you add RunTight to your iPhone home screen it now gets an icon made for it, and push notifications now show the RunTight mark.
If your workspace had more equipment or PM schedules than the Free plan allows when your Pro preview ended, archiving one of them could not be undone: restoring it was refused as if it were new. You can now restore anything you archive, up to the number you had. Adding new items still waits until you are under the Free limit or upgrade. The Equipment and PM Schedules pages now say when you are over the limit, and the reminder before your preview ends tells you if your API key or webhooks will pause.
Template download buttons no longer break the page when browser translation has changed their labels. Excel and PDF downloads still show a confirmation after you click them.
Selecting several work orders and choosing Close now stores the completion time and the person who closed them, the same as closing one from its own page. Those jobs now count toward completed-this-week, MTTR, and PM compliance instead of being left out. Separately, RunTight tabs sitting in the background no longer refresh notifications and support messages until you come back to them, which saves battery and data on shared tablets.
Sending a purchase order to a vendor whose name or address uses Cyrillic, Greek, Polish, Czech, Vietnamese or other accented letters left the PDF off the email entirely — the vendor got the message with no purchase order attached. The PDF now prints those names, addresses, notes and line items correctly.
Finishing a repair on your phone now asks what failed, the same as the work order page on a computer, and your answer is saved as you pick it. Until now that could only be recorded on a computer, so repairs finished in the field were missing from your failure reporting.
Assigning a work order emailed the assignee only from the work order's Reassign control. Now it also works when you assign while creating a work order, when you clone one, when you assign in bulk from the list, when a meter reading triggers a PM, when a PM schedule creates its first work order, and when you create a work order through the REST API.
With approvals turned on, work orders created from the mobile Fix Request screen or by cloning now wait for approval too, and pending or rejected work orders can't be started, resumed, or bulk-updated until an admin or planner approves them.
Turning off Work order assignments or Comments and @mentions in your email preferences now stops those emails when work is assigned or commented on in the app, not just for scheduled work.
A round of fixes across Settings → Workspace.
If your account cannot be loaded, you can now try again from the same page on desktop or mobile instead of being sent back to sign in.
The rating survey fits narrow phone screens without sideways scrolling, while keeping large star buttons and access to the form actions.
The parts list and the team members list now show compact cards on small screens instead of squeezed tables, so long names stay readable and actions are easier to tap.
New accounts now review the exact versioned Terms and Privacy Policy during setup, and the JSON workspace export explains precisely what it contains.
We published version 2026-08-27 of both documents. The wording now matches what the product actually does, and every version is archived so you can always read the exact text you agreed to.
After you accept or decline optional analytics, the floating Privacy choices button no longer follows you across every page. You can review or change the browser-level preference from the Privacy Policy, Help, or Settings → Profile.
Inviting someone who already signed up used to fail outright, and a colleague who signed up on their own ended up in a separate, empty workspace. Both now lead somewhere.
Meaningful RunTight releases can now be shared by email, with a direct link to the full changelog so teams do not have to discover updates on their own.
The new PM Coverage Wizard finds active equipment without a recurring schedule, recommends a practical starter PM for each asset, and can launch the selected schedules and first work orders together.
Disabling email-in work orders or a calendar subscription now removes its private credential instead of leaving it ready to reactivate later.
Due dates now display as the calendar day you selected, and the dashboard refreshes its setup progress as soon as equipment, schedules, or work orders change.
The PM Coverage Wizard now correctly keeps dark mode active on direct loads and in-app navigation, with improved status-icon contrast on dark surfaces.
The feedback button now doubles as a private support inbox. See every feedback submission, read RunTight's replies, and continue the conversation without leaving the app. Email and in-app replies stay together in the same thread.
The free template library now includes field-ready forklift, air-compressor, CNC, restaurant-equipment, and vacation-rental turnover programs. Each checklist can still be downloaded without an email wall, or carried through signup and opened in onboarding with the equipment and PM schedules already filled in.
CSV imports now check every row before saving, and save all at once, so a failed row cannot leave half an import behind. New accounts also get a persistent setup path from equipment and PM schedules through opening and completing the first work order.
Subscribe to your upcoming work orders in Google Calendar, Outlook, or Apple Calendar — no Pro plan required. Under Settings → Calendar Subscription, flip it on and copy the link; it refreshes itself, so new and completed work orders keep your calendar current. The link uses a private, resettable token (separate from the Pro API key), and it's read-only. Existing Pro API-key calendar links keep working.
Help & Guides in the app now has a search box, so you can jump straight to the topic you need instead of scrolling. We also added guides for the newest features — printing QR labels, per-asset Service History reports, exporting workspace data, and subscribing to your work orders in Google, Outlook, or Apple Calendar. And there's now a public /guides page: the same step-by-step walkthroughs, readable without an account, so you (and search engines) can see exactly how RunTight works before signing up.
Blog posts now have a reading progress bar with time remaining, a table of contents on large screens, and an "Up next" suggestion when you finish an article. The MTTR, CMMS-ROI, and maintenance-budget guides embed their live calculators right in the article — run your own numbers without leaving the page.
The sidebar now has Website Home and Blog links, so you can hop from the app to the marketing site, guides, and tools without signing out — previously the home page always bounced signed-in visitors back into the app.
Every piece of equipment now has a printable Service Record — a complete, presentable maintenance history (details, schedules, meters, every work order with labor and notes) you can hand to a buyer, an auditor, or an insurance adjuster. Think Carfax, but for your equipment. And under Settings → Your Data, admins can download everything — equipment, PM schedules, work orders, parts, meters, vendors — as clean CSVs in one zip. Your data is never locked in.
Two new ways in: a vacation-rental edition (hot tub and turnover schedules, QR labels your cleaners can scan to report problems, a ready-made demo preset) and a home-maintenance page for running your own house — HVAC filter reminders, generator exercise runs, and hurricane-season prep, free forever for households. Both come with signup presets so you start with real equipment and schedules instead of a blank screen.
Settings → Email-In Work Orders gives your shop a private address (yours only — it contains a secret code). Any email sent there becomes an open work order: the subject line is the title, the body is the description, quoted reply chains are stripped automatically. Built for the folks who live in email and will never open another app. Also: technicians who scan an equipment label in the app now land on a pre-filled new-work-order form instead of being bounced.
Equipment → Print Labels now produces sticker sheets aligned to Avery 5163 labels or large laminate-ready cards, one QR code per machine. With the public request portal enabled, scanning a label with any phone camera opens your report-a-problem form with that machine preselected — operators don't need an account or an app. Signed-in planners get a shortcut to the asset instead. This also fixed the in-app QR scanner, which was rejecting every real asset tag.
You can now subscribe to the blog and get each week's maintenance guide by email (one-click unsubscribe, no spam). The blog also has an RSS feed at /rss.xml, every industry page recommends its most relevant guides, and the homepage highlights the latest posts.
The free tools and templates libraries more than doubled, and every blog post now has a share row (copy link, X, LinkedIn, Facebook, email, and your phone's native share sheet).
Bulk import is now a two-step flow: Validate & Preview runs every check — required columns, plan limits, duplicates already in your account, duplicates within the file itself, and asset/meter lookups for PM schedules — and shows a row-by-row report before a single record is created. You then confirm exactly how many rows will import. Combined with one-click undo, a bad spreadsheet can no longer half-import into your account.
Sending a purchase order to a vendor now attaches a formal PDF copy — bill-to/ship-to, line items, terms, and totals — alongside the email summary, ready to file or print.
Two free tools anyone can use — a Downtime Cost Calculator and a CMMS ROI Calculator — plus downloadable preventive maintenance schedule and equipment log templates for Excel or Google Sheets. No login required.
New industry pages for breweries, woodworking shops, plastics & injection molding, and metal stamping — alongside a new industries hub at /for. The Industries menu now lists all 12 supported verticals.
If something breaks, the error screen now shows a unique Error ID and reports the details to us automatically — quote the ID to support and we can find your exact error.
Techs get a dedicated mobile-first completion flow in My Work — open a work order, run the checklist, log time and materials, done. Built for phones on the shop floor.
Responding to a public maintenance request now sends a real email from the app instead of opening your mail client — with your message logged on the work order.
Sending a PO to a vendor could fail with an Unauthorized error, and comment notifications (push and email for assignees and @mentions) were not being delivered. Both are fixed.
Generate a read-only share link for any work order from the detail page. Send to vendors, contractors, or auditors without giving them a login. Links expire in 30 days by default.
Attach manuals, schematics, spec sheets, or any reference file to each piece of equipment. Supports PDF, images, Word, Excel, text, and CSV. Techs can view attached docs right from the asset page.
New Settings → Usage page shows your plan consumption vs limits — team members, equipment, and PM schedules with color-coded progress bars. Also shows API key activity and webhook delivery counts for Pro plans.
Reports downtime section now shows estimated dollar cost of downtime hours when an hourly labor rate is configured. Converts maintenance data into numbers your CFO cares about.
Set an hourly labor rate once in Settings → Workspace. The Reports page now shows Total Labor Cost alongside Parts and Vendor costs, calculated from time tracked on completed work orders.
Subscribe to your open work orders from Google Calendar, Outlook, or Apple Calendar, and your calendar keeps itself up to date.
The command palette (⌘K) now searches across work orders, equipment, and parts in real time. Type 2+ characters and get jump-to results for any record. Also discoverable via a new search bar in the top header.
Every asset detail page now shows a color-coded Health badge (Excellent / Good / Fair / Poor / Critical) based on recent reactive work order count, overdue PMs, warranty/calibration status, and MTTR. Hover for the factor breakdown.
Full GDPR-style data export for admins plus new part inventory adjustment audit trail.
Define response and resolution time targets per priority. Every work order shows a real-time SLA badge next to its status.
Push RunTight events to Zapier, Make, n8n, or your own middleware in real time.
Mark up work order photos right in the app — no third-party tools. Circle defects, point with arrows, frame problem areas.
Toggle the work order list into a monthly calendar. Hover any item for full details without clicking.
One-tap start/stop timer on every work order. Timer persists across navigation and refreshes. Multiple sessions accumulate.
Select multiple work orders or equipment and update them all at once.
Fuzzy search every page and create action from one keyboard shortcut. Includes theme toggle and quick navigation.
New /activity page shows the last 100 changes across your workspace: who did what to which work order.
Night-shift-friendly dark theme. Toggle in the sidebar. Persists per browser, respects system preference on first visit.
Three new quick actions on every WO: Clone to duplicate, Snooze to push the due date, Print to generate a signed paper/PDF version for audits.
Print a sheet of QR codes for all filtered equipment in one shot. Use search and criticality filters to print a subset.
Export filtered equipment or parts inventory to CSV. Matches the existing work order export.
Every meter card now shows a 20-reading trend chart next to the current value. Spot fast-moving meters at a glance.
The dashboard loads dramatically faster, and returning to it is close to instant.
A new workspace now gets three short setup emails in its first week: a welcome, a nudge to add your first equipment, and a reminder to invite your team.
Form grids now stack vertically on phones. Tables no longer clip columns. Buttons wrap cleanly on narrow screens. Full dark mode coverage.
After a bulk import, an Undo button deletes all rows created by the import in one click. No more manual cleanup after a partial failure.
Got a feature request?
Email support@getruntight.com or use the feedback button inside the app. We read every message.